Oops! Accidents happen, but we want you to wear your Merewif jewelry for as long as possible. Please allow 2-4 weeks for your repair to be completed. Once you submit your repair order, ship your item to our office. Do not ship your jewelry in a regular envelope, it can be lost or damaged. I recommend a padded envelope or box with tracking. Ship to:
Merewif - Repairs
2 N Front St, Seventh Fl
Wilmington, NC 28401
Here are your repair options. Email email@example.com if your repair doesn’t fall within these guidelines.
1. Stone fell out - we will replace/repair your piece. Please include a note during checkout to let us know what stone was originally in place.
2. Chain broke - we will repair or replace your chain depending on the damage.
3. Plating - we will have your piece of gold plated jewelry replated to its original shine.